GE Benefits & Payroll  
Active US Employee SSO Login Issue

Single Sign On (SSO) is a GE-wide initiative and all SSO issues for active employees are handled at the business level. Therefore, you must contact your local End User Computing or Help Desk for support and assistance. If you do not know how to contact your local End User Computing or Help Desk, please refer to your leader or local Human Resources representative for the contact information.

You may also try the following options before contacting your SSO HelpDesk:
  • If you do not remember your SSO Password, you can retrieve your User ID by clicking the below link:

    Forgot SSO User ID
     
  • If you do not remember your SSO Password, you can reset your password by following the below process. You will need to answer Challenge questions as part of the reset process. If you do not remember the answers to your challenge questions; please contact your SSO helpdesk to reset your account.
     
    1. Please go to https://benefits.ge.com.
    2. Click on "Forgot SSO Password" and enter you SSO User ID.
    3. Follow the process to reset your account.
  • If you do not know your SSO User ID and Password, you can retrieve your SSO User ID and reset password by clicking the below link:

    Forgot SSO User ID & Password

To retrieve the SSO User ID assigned to you; you will be prompted to enter your Social Security Number (SSN) and Personal Identification Number (PIN). If you don't have a PIN or have forgotten your PIN, you must complete, sign and return a PIN form to the GE PIN Processing Center.
  • To request a PIN form online, click here.
  • If you have trouble verifying your data to submit a PIN request online, you may contact the GE Benefits Center at 1-800-252-5259 or 770-250-7198 and request a PIN form directly. You will be prompted to enter your SSN and PIN. If you do not enter a PIN, please wait and additional options will be provided to request a PIN form.

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